Data Safe Haven: User Guide Unveiled

You're about to enter a protected environment where you'll store and manage sensitive information. To guarantee data safety, you'll need to follow password management essentials, such as creating strong and unique passwords that meet complexity requirements. Two-Factor Authentication adds an extra layer of security, and you'll receive reminders to change your password every 90 days. You'll also need to set up a token using the MobileID app and follow guidelines for static passwords and PINs. As you proceed, you'll discover more about account management, maintenance, and token recovery procedures that guarantee your data remains protected.

Key Takeaways

• Data Safe Haven ensures strong and unique passwords with complexity requirements and 90-day expiration for enhanced security.
• Two-Factor Authentication is mandatory, using MobileID app with a temporary 6-digit OTP that changes every 30 seconds.
• Regular maintenance is performed every Monday, with File Transfer Portal locking out after 8 incorrect password attempts.
• Tokens can be reset or disabled in case of unauthorized access or loss, with reporting to Data Safe Haven Support.
• Weekly reminders are sent 30 days before password expiration, with prompt password change to avoid disruptions.

Password Management Essentials

You'll need to manage your Data Safe Haven (DSH) password carefully, as it's an essential aspect of securing your account and sensitive information.

Your password must meet the complexity requirements, consisting of at least 12 characters, including lowercase, uppercase, numbers, and symbols.

To guarantee you don't forget, you'll receive reminder notifications 30 days before your password expires, which is every 90 days.

Take note of these reminders and change your password promptly to avoid any disruptions.

Remember, a strong and unique password is your first line of defense against unauthorized access.

Authentication and Security Measures

Two-Factor Authentication adds an extra layer of security to your Data Safe Haven account. It requires both your password and a temporary one-time password (OTP) generated by your token to access the system. This guarantees that even if your password is compromised, your account remains secure.

You'll need to set up your token using the MobileID app on your mobile device. Remember to follow the guidelines for remembering your static password and PIN to avoid any issues.

As part of our robust security protocols, your token displays a temporary 6-digit OTP that changes every 30 seconds. This safeguard guarantees that only authorized users can access the system, providing an additional layer of protection for your sensitive data.

Account Management and Policies

Having secured your account with Two-Factor Authentication, understanding the policies governing your Data Safe Haven account, including password change requirements and account deletion protocols, is crucial.

You must update your password every 90 days, with reminders sent 30 days before expiration. Failure to comply will lead to account deletion, except for Information Asset Owners. Regular login is advised to maintain access.

Additionally, user access restrictions are in place to safeguard your data. It's vital to grasp these policies to prevent any disruptions to your workflow.

Maintenance and Security Procedures

To protect the integrity and security of your data, Data Safe Haven performs weekly systems maintenance every Monday from 00:00 to 02:00. This guarantees that your data remains protected and available.

You'll also appreciate the file transfer security measures in place, which lock out the File Transfer Portal after eight incorrect password attempts. Data Safe Haven's Walled Garden security concept provides an additional layer of protection, with a security boundary safeguarded by threat management solutions.

Rest assured that all data is deleted securely and stored according to our strict protocols. By following these maintenance and security procedures, you can have complete confidence in the safety of your data within Data Safe Haven.

Token Management and Recovery

You're responsible for managing your token effectively to ensure uninterrupted access to Data Safe Haven. Losing your token can be stressful, but no need to worry, we've got you covered.

Here are some essential tips for token management and recovery:

1. Reset your DSH password and Token PIN if you suspect unauthorized access.

2. Disable misplaced tokens through the Emergency Access Console to prevent misuse.

3. Report misplaced tokens to Data Safe Haven Support to guarantee prompt assistance.

4. Use One-Time Passwords for secure authentication and create a Soft Token using the DeepNet MobileID app for emergency access.

Frequently Asked Questions

How Do I Access Data Safe Haven From a Personal Device?

You'll need to guarantee you have accessing permissions and comply with security protocols to access Data Safe Haven from a personal device; this includes using a valid password, Two-Factor Authentication, and adhering to account management policies.

Are There Any Browser Requirements for the Self-Service Console?

When accessing the Self-Service Console, you'll need a browser that's compatible with JavaScript and TLS 1.2 encryption, ensuring seamless security features and data encryption; troubleshoot any issues by checking browser settings and updating as necessary.

Can I Use a Single Password Across Multiple DSH Accounts?

You can't use a single password across multiple DSH accounts, as it compromises password security and account management. Instead, create unique, complex passwords for each account, ensuring robust data encryption and user authentication.

What Happens to My Data When My Account Is Deleted?

Just like a gardener prunes dead flowers, your deleted account is like a withered plant, cut off from the system; your data is securely deleted, like a whispered secret, ensuring data retention and security, with no remnants left behind.

Is Data Safe Haven Compatible With Mobile Devices?

You can access Data Safe Haven on your mobile device, guaranteeing mobile compatibility. If you encounter issues, try troubleshooting tips like checking your internet connection and updating your MobileID app to ensure seamless access.